Standard Groundhandling Agreement – SIMPLIFIED PROCEDURE In the SGHA 2013, there was some confusion about the deadline for an air carrier`s claim for compensation. The confusion was caused by the following sentence: “Any application shall be made within the time limits set out in Article 31.2 of the 1999 Montreal Convention.” Article 31.2 specifies the time limits of the Convention for the submission of claims by the person entitled to deliver in respect of damaged and delayed goods, which are 14 and 21 days respectively. It does not deal with a carrier`s claims against a ground handler. Of course, carriers have their own ground operations manual, other service provider policies, codes of conduct, guidelines for approach, customer service .B (e.g., a customer charter), style, and even branding. Handling companies are often the face of an airline at an airport. Air carriers must provide sufficient information to enable terminals to carry out their handling properly (new section 5.1). In the event of damage to the aircraft during ground operations, the handling company is required to immediately inform the station master and send a written report to the carrier within 24 hours of the incident. This Annex B, which will contain a Service Level Agreement (“SLA”) listing the safety, security, quality standards and oversight indicators signed and agreed both in writing and by both Parties (“Agreement”), is established in accordance with the simplified procedure whereby the Parties agree that the terms of the Main Agreement and Annex A of THE SGIS published by the International Air Transport Association are January 2013 to this Annex B, as if these terms had been repeated here in their entirety. By signing this Annex B, the Contracting Parties confirm their confidence in the main Convention and in Annex A. In 2013, the IATA Groundhandling Board approved the use of the Yellow Pages to publish the text amending Annex B in the years between the new versions of the SGHA. Annex B of the SGHA 2018 now fully includes the Yellow Pages in paragraph 8. In the future, this will provide some flexibility in the basic model. 1.1.3 Indicate that the handling company is acting as a handling agent for the carrier.

The 2013 Standard GroundHandling Agreement PDF may not be an exciting read, but the iata`s 2013 Standard GroundHanding Agreement is full of valuable instructions, information and warnings. We also have numerous e-books and the user manual also refers to iata`s standard groundhandling services for the carrier`s aircraft, despite the absence of a valid groundhandling agreement between the carrier and RIX GH (both are “the parties” within the meaning of these terms and conditions) or, if there is an existing and valid groundhandling agreement between the parties, in the event of a departure delay of more than 15 minutes from STD or ETD caused by a service failure of the check-in agent, the carrier will grant the carrier a discount on the total customs clearance rate of the flight in accordance with the following table: Priority baggage is always unloaded from the aircraft first. In the event that the handling company is unable to perform the aforementioned task due to incorrect loading of the arrival flight, the carrier must be informed of this irregularity. Priority baggage from departure is loaded so that it can be unloaded first at the final destination. This new clause protects handling companies in the event that an airline tries to circumvent an adverse contract and simply take its requirements “at source”. Employees handling the Carrier product will need to be trained in the following questions, depending on their position: Many changes are purely editorial in nature and will modify SGHA 2013. However, some changes are significant and focus on operational practices, improved standards, training, bankruptcy, claims, and compliance in general. We briefly reviewed the key changes to the main agreement and Appendix B and discussed what they might mean for users. The requirement for a background check applies to staff who: swissport international ltd.

Ground handling, cargo services, aircraft maintenance, refuelling services, business aviation, aviation security, etc. box, 8058 zürich-airport, With regard to liability and compensation, the provisions of the IATA Airport Handling Manual (AHM 810) Standard Ground Handling Agreement 2004, Article 8 “Liability and Compensation”, sub-Articles 8.1 – 8.5 apply to all groundhandling services provided. The 38th edition of IATA`s Airport Handling Manual (AHM) is now online. The AHM includes the latest version of the SGHA, which reflects developments in aviation and beyond, and has emerged from consultations and contributions from airlines, handling companies and other industry stakeholders. EN 5 EN The standard groundhandling clause. The agreement contains all relevant model clauses. The text of the agreed provision on the taxation of aviation fuel is attached as Annex 2. EN 6 IN ANNEX 1 – Community phrases of standards to be included in . to the Standard GroundHandling Agreement (SGHA) of January 2013 In the event that the airline operates a transfer flight (directly) or vice versa, a 50% reduction in the groundhandling fare will be granted.

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